How does a student report an HVAC problem in housing near University of Georgia in Athens, GA?

Non-emergency HVAC problems

Use the Housing Work Request system to report non-emergency facility issues in UGA housing. University Housing says residents should submit a work request online, and its work request page says to log in with MyID and password. If you have more than one maintenance issue, create a separate request for each one.

• Work request page: https://workrequest.housing.uga.edu/
• Regular business hours for housing work requests are 8 a.m. to 5 p.m.
• For questions or changes to an existing work order, contact the Work Control Office at 706-542-3999 or hsgwork@uga.edu; the housing facilities page says they respond between 8 a.m. and 5 p.m.

HVAC emergencies

If the problem is no heat or no air conditioning, UGA Housing lists that as an emergency issue. Students should tell the 24-hour desk or contact the RA on call, and for maintenance emergencies outside regular business hours the work request page says to contact the community’s front desk for support.

• No heat and no air conditioning are listed as emergency issues.
• The emergency list also includes major water leaks, broken windows, and total power outage in a room or apartment.
• If the situation is police, fire, or ambulance/EMS related, call UGA Police at 706-542-2200.

What to include when reporting

When reporting an emergency, UGA says to give your name, phone number, location or address, and the nature and location of the emergency. For a non-emergency work request, use the online form and separate each maintenance issue into its own request.

• Name
• Phone number
• Location or address
• Nature and location of the problem

Sources

1. Work Request - UGA Housing - University of Georgia ↗
2. Housing Work Request - University of Georgia ↗